Terms of Service

01Accepting these terms

By creating an account or ordering a card you agree to these terms. If you do not agree with them, please do not use the service.

02What the service is

KOVACARD provides:

• Physical NFC-enabled business cards
• A hosted digital profile, included with your card
• Analytics and lead-capture tools
• Contact exchange and export features

03Your account

When you create an account you agree to:

• Give accurate and complete information
• Keep your password secure
• Tell us immediately if you believe someone else has access
• Take responsibility for what happens under your account

04Acceptable use

You must not use KOVACARD to:

• Break any law or regulation
• Infringe anyone's intellectual property
• Distribute malware or harmful content
• Harass, abuse or harm others
• Spread false or misleading information
• Impersonate another person or organisation
• Interfere with the operation of the service

05Your content

You keep ownership of everything you put on your profile. You grant us the licence needed to host it and to display it to visitors — nothing more. You are responsible for having the right to use whatever you upload.

We may remove content that breaches these terms, and we will tell you why.

06Orders and payment

• Prices are as displayed at checkout, in AED
• Payment is processed securely by Stripe; we never see your card details
• Delivery times are estimates, not guarantees
• We may refuse or cancel an order, and will refund it in full if we do

07Returns and refunds

If a card arrives faulty we replace it at no cost — tell us within 30 days and we will arrange it.

Personalised cards, where a name has been pressed or engraved to your specification, cannot be returned once produced unless they are faulty or differ from what you ordered.

Unpersonalised cards may be returned unused within 14 days. Shipping costs are not refundable.

08Our intellectual property

The KOVACARD name, the card design, the software and the site are ours. Buying a card does not transfer any of it to you.

09Third-party services

The service relies on third parties — Stripe for payments, Supabase for hosting, couriers for delivery. Their own terms apply to their part of the service, and we are not responsible for their acts or omissions.

10Warranties

We work hard to keep the service running and accurate, but it is provided as-is. We do not warrant that it will be uninterrupted or error-free.

11Limitation of liability

To the extent permitted by law, our total liability to you for any claim relating to the service is limited to what you paid us in the twelve months before the claim arose. We are not liable for indirect or consequential loss, including lost business or lost profit.

12Ending the agreement

You can delete your account at any time from Settings. We may suspend or close an account that breaches these terms, and where we reasonably can we will warn you first.

Your physical card remains yours. If your account is closed, taps will no longer resolve to a profile.

13Governing law

These terms are governed by the laws of the United Arab Emirates, and the courts of Dubai have exclusive jurisdiction.

14Changes to these terms

We may update these terms. We will change the date at the top of this page, and for anything material we will tell you by email before it takes effect.

15Contact

Questions about these terms: [email protected]. KOVACARD is a product of VELOCITIA FZ LLC, Dubai, United Arab Emirates.